{"id":16606,"date":"2025-09-09T23:20:48","date_gmt":"2025-09-09T23:20:48","guid":{"rendered":"https:\/\/topat10.com\/?p=16606"},"modified":"2025-09-09T23:20:48","modified_gmt":"2025-09-09T23:20:48","slug":"why-walmarts-u-s-ceo-says-staffing-levels-will-remain-steady-even-as-a-i-becomes-a-bigger-part-of-work","status":"publish","type":"post","link":"https:\/\/topat10.com\/?p=16606","title":{"rendered":"Why Walmart\u2019s U.S. CEO says staffing levels will remain steady even as A.I. becomes a bigger part of work"},"content":{"rendered":"\n
\n

Walmart\u2019s U.S. operations employ roughly 1.6 million people today. And if Walmart<\/a> U.S. CEO John Furner\u2019s instincts are right, that number will hold steady in the coming years, despite all the talk of how the growing use of artificial intelligence (A.I.) might decimate jobs across the economy.<\/p>\n

\n

\u201cWhen we look out two years, three years, five years, where I think we\u2019ll be is we\u2019ll have roughly the same number of people we have today,\u201d Furner told Fortune\u2019s Jason Del Rey at the Brainstorm Tech<\/a> conference in Park City, Utah on Tuesday. But, he added, Walmart will have a larger business, meaning that employees on payroll at the largest U.S. employer will be on a per capita basis more productive than now.<\/p>\n

Last year, Walmart U.S.\u2019s revenue rose\u00a04.7% to\u00a0$462.42 billion as it took share from rivals like Target<\/a> and Kroger<\/a>. And last month, the retailer said it now expected U.S. sales growth<\/a> of as much as 4.75%\u00a0for the full fiscal year underway on the strength of a blistering first quarter.<\/p>\n

Concretely, though the same headcount at a higher sales line that means many jobs will effectively disappear. But, Furner says, many old roles will be replaced by news ones within Walmart. He cited as an example a general manager called Maurice in Brooksville, Florida. This employee spent two decades or so loading trucks, but now, Furner said, he\u2019s leading a team of bot techs and his work including circuit boards, and changing batteries out.<\/p>\n

\u201cWe\u2019re extending people\u2019s career and those jobs pay better. The attrition rates are really low,\u201d Furner said at the conference<\/a>. To entice workers to embrace A.I. and see it as a path to job growth and opportunity, Walmart has announced a certification program with Open AI.<\/p>\n

Another way AI is changing how Walmart store employees go about their day: an agent quickly makes a detailed list of the tasks to be done on a shift, something that used to take someone 30 to 45 minutes a day. \u201cNow, when they come in, they say \u2018Here\u2019s who is going to be in the building this evening. Here the
most important things we can do. We have a suggestion for assignments,’\u201d says Furner.<\/p>\n

There are also agents who advise Walmart\u2019s marketplace sellers and yet others that work with Walmart merchants to provide information on what to stock, what to curate, and where to place it in the store, reducing the time needed to executive those tasks in the pre-AI world.<\/p>\n

More from Brainstorm Tech<\/h2>\n

DoorDash CEO Tony Xu says path to autonomous deliveries filled with \u2018lots of pain and suffering\u2019 but company is nearing first inning of commercial progress<\/em><\/a><\/p>\n

Jeffrey Katzenberg says legislation to protect children from online harms is unlikely: \u2018It took 80 years\u2019 to pass seatbelt laws<\/em><\/a><\/p>\n

How playing chess helped NFL star Larry Fitzgerald slow down his thoughts while managing ADHD and level up his investing game<\/em><\/a><\/p>\n<\/div>\n

Fortune Global Forum<\/strong> returns Oct. 26\u201327, 2025 in Riyadh. CEOs and global leaders will gather for a dynamic, invitation-only event shaping the future of business. Apply for an invitation.<\/a><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"

Walmart\u2019s U.S. operations employ roughly 1.6 million people today. And if Walmart U.S. CEO John Furner\u2019s instincts are right, that number will hold steady in the coming years, despite all the talk of how the growing use of artificial intelligence (A.I.) might decimate jobs across the economy. \u201cWhen we look out two years, three years, […]<\/p>\n","protected":false},"author":863,"featured_media":16607,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[123],"tags":[],"class_list":["post-16606","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"yoast_head":"\nWhy Walmart\u2019s U.S. CEO says staffing 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Wahba","author_link":"https:\/\/topat10.com\/?author=863"},"uagb_comment_info":1,"uagb_excerpt":"Walmart\u2019s U.S. operations employ roughly 1.6 million people today. And if Walmart U.S. CEO John Furner\u2019s instincts are right, that number will hold steady in the coming years, despite all the talk of how the growing use of artificial intelligence (A.I.) might decimate jobs across the economy. \u201cWhen we look out two years, three years,…","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/posts\/16606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/users\/863"}],"replies":[{"embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16606"}],"version-history":[{"count":0,"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/posts\/16606\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/media\/16607"}],"wp:attachment":[{"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16606"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16606"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}