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In basic services, IVL scored 10 out of 10. However, it\u2019s important to note that while IVL says it offers local moving as a service, that doesn\u2019t apply to Californians.\u00a0 IVL only performs local moves in certain areas of Texas and Florida. However, for moves of more than 400 miles, including interstate and international moves, IVL is a full-service mover. It makes services available in more than 150 countries.\u00a0<\/p>\n
All long-distance moves with IVL include loading, unloading, and packing, but customers have the option of packing themselves. IVL representatives have let me know that this will save little money in the long run, though, because the cost savings of self-pack with IVL are negligible. Also, IVL includes 30 days of storage in its price, but unpacking services cost extra.<\/p>\n\n\n\n\nService<\/strong><\/td>\nAvailability<\/strong><\/td>\n<\/tr>\n\nLocal Moving<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nLong Distance\/Interstate Moving<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nInternational Moving<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nPacking and Unpacking<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nLoading and Unloading<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nStorage Services<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\nCost<\/h4>\n International Van Lines sent me a quote of \u201cbasic estimate price,\u201d which included an origination services fee and costs for full packing, packing supplies, basic valuation protection, disassembly and reassembly of basic furniture, loading, unloading, protective pads, and blanket wrapping for furniture, and 30 days of storage upon request. IVL\u2019s emails provide more details about the costs for extra services, such as elevator fees (a one-time charge of $75), long carry ($75 per every 75 feet), debris removal, bulky item packing ($150 each), piano handling (between $150 and $350), and unpacking services ($175 per hour with a minimum of four hours).<\/p>\n
For a move between Maybrook, NY, and Carrboro, NC, a distance of 573 miles, I received a quote of:<\/p>\n
\nFull-service option: $4,000.52<\/li>\n<\/ul>\nEditor\u2019s Note: The cost data provided in this article is based on Today\u2019s Homeowner\u2019s standardized sample moving scenario from Maybrook, NY, to Carrboro, NC, for a single-family home, with a move date set eight weeks away. Please be aware that these estimates may vary. Factors such as additional services required and market fluctuations influence the price. Cost data presented was accurate at the time of writing.<\/em><\/p>\nAvailable Discounts<\/h4>\n International Van Lines offers 15% discounts to seniors and discounts of 10% to 15% for military service members and veterans. For people looking for a full-service move, IVL is also one of the more cost-effective options. IVL bakes full service costs into its estimates.<\/p>\n<\/div>\n<\/div>\n
<\/p>\nCustomization: 9\/10<\/h3>\n <\/strong><\/span><\/svg><\/svg><\/span><\/button><\/p>\n\n
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Disassembly and reassembly of basic furniture, basic valuation coverage ($0.60 per pound per article), and packing materials come with all of International Van Lines\u2019s full-service quotes. Customers can buy packing materials through the company ( even if they want to self-pack) or add more insurance through a full-value protection policy (with deductibles ranging from $250 to $2,000).\u00a0<\/p>\n
For car shipping, IVL handles it in-house with enclosed or open trailers for national moves and ocean freight containers for international moves. IVL crews can assist with piano, antique, and specialty-item moving with packing solutions and custom crating. It also offers junk removal, although it doesn\u2019t include the service in its unpacking services. IVL only lost a point in customization because of its lack of home staging solutions, which landed the company at a 9.<\/p>\n\n\n\n\nCustomization Options\u00a0<\/strong><\/td>\nAvailability<\/strong><\/td>\n<\/tr>\n\nAssembly\/ Disassembly<\/td>\n Yes<\/td>\n<\/tr>\n \nSells Packing Materials<\/td>\n Yes<\/td>\n<\/tr>\n \nOffers Valuation Coverage<\/td>\n Yes<\/td>\n<\/tr>\n \nPiano Moving<\/td>\n Yes<\/td>\n<\/tr>\n \nCar Shipping<\/td>\n Yes<\/td>\n<\/tr>\n \nSpecial Item\/ Antique Moving<\/td>\n Yes<\/td>\n<\/tr>\n \nCustom Crating<\/td>\n Yes<\/td>\n<\/tr>\n \nJunk Removal<\/td>\n Yes<\/td>\n<\/tr>\n \nHome Staging<\/td>\n No<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n
<\/p>\nReputation: 10\/10<\/h3>\n <\/strong><\/span><\/svg><\/svg><\/span><\/button><\/p>\n\n
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International Van Lines has a strong reputation and received a 10 here. It is backed by an A rating on the BBB and a 4.1 on Trustpilot. Its score on Google reviews is also good, 3.9. The company\u2019s score on Yelp, however, is much lower (1.7).<\/p>\n
Positive reviews highlighted professionalism, stellar communication, and care from crews, representatives, and drivers alike. Reviewers who penned many negative reviews online explained that their items, including furniture, were damaged heavily upon delivery. IVL is responsive to both negative and positive reviews on Trustpilot and Google.<\/p>\n\n\n\n\nRating Site<\/em><\/td>\nRating<\/em><\/td>\nNumber of Reviews<\/em><\/td>\n<\/tr>\n\nBBB<\/em><\/td>\nA\/3.45<\/em><\/td>\n