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<\/p>\nBottom Line: 9.3\/10<\/h3>\n <\/strong><\/span><\/svg><\/svg><\/span><\/button><\/p>\n\n
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International Van Lines is our choice for best full-service mover and one of my choices for best moving companies for long-distance moving. With a 9.3 overall, IVL is backed by a solid list of services and customization options and a stellar reputation. Whether you\u2019re moving from New York to California or Illinois to overseas, IVL likely has the moving solutions you\u2019re looking for, whether that\u2019s car shipping, antique moving, full-service packing, or custom crating.<\/p>\n
The company has a website dedicated to explaining what you can expect when opting for IVL for your long-distance move. Unlike many competitors, it supplies sample pricing and a list of additional fees that could increase your final quote so you can plan ahead. Plus, while other moving companies only assign one representative to your move, IVL\u00a0 assigns you two so you can get your questions and concerns addressed and answered quickly.<\/p>\n
However, IVL fell short during my personal experience with the company in both phone calls and online chat functions.. During my initial interactions, I had to call the company several times to get a quote, even after promised callbacks \u201cin 10 minutes.\u201d I later reached out to the company about an Alaskan move, which is when I learned the company no longer operates in Alaska, though that isn\u2019t made clear on their website.\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n
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<\/p>\nBasic Services and Cost: 10\/10<\/h3>\n <\/strong><\/span><\/svg><\/svg><\/span><\/button><\/p>\n\n
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International Van Lines earns a perfect score in basic services. They specialize in interstate, international, and long-distance moves (as well as local moves), and full-packing solutions are included in all of their quotes. They can help customers move from the United States to over 150 countries, and their website contains some helpful resources regarding regulations, planning, documentation, and more. If you\u2019re looking for a mover to do the packing for you, this is a way you can save money on a long-distance move. However, if you want to do the packing yourself, you might be overspending. IVL lets you know that going with the self-pack option with them isn\u2019t going to save you a lot. Although IVL offers storage facilities, they aren\u2019t clear about how your items will be cared for in storage.\u00a0<\/p>\n\n\n\n\nService<\/em><\/td>\nAvailability (Yes or No)<\/em><\/td>\n<\/tr>\n\nLocal Moving<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nLong Distance\/Interstate Moving<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nInternational Moving<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nPacking and Unpacking<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nLoading and Unloading<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n\nStorage Services<\/em><\/td>\nYes<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\nCost<\/h4>\n Full-packing services are included in most quotes from International Van Lines, and opting for self-pack won\u2019t save you much. Their quotes also include disassembly and reassembly of basic furniture, loading, furniture wrapping, one flight of stairs, basic liability ($0.60 per lb per article), and 30 days of storage. There are additional charges for elevators, stairs, long carry, shuttle services, bulky items, pianos, unpacking, and motorcycles.<\/p>\n
For a 2-bedroom home long-distance move between Maybrook, NY, and Carrboro, NC. a distance of 573 miles, I was quoted:<\/p>\n
\nFull-service option with packing: $4,000.52<\/li>\n Bulky item: $150<\/li>\n Unpacking service: $175.00\/hour at a minimum of 4 hours<\/li>\n Piano handling: $150 to 350<\/li>\n<\/ul>\nEditor\u2019s Note: The cost data provided in this article is based on Today\u2019s Homeowner\u2019s standardized sample moving scenario from Maybrook, NY, to Carrboro, NC, for a single-family home and a move date set eight weeks away. Please be aware that these estimates may vary depending on factors such as additional services required and market fluctuations. The cost data presented was accurate at the time of writing.<\/em><\/p>\nAvailable Discounts<\/h4>\n Since full-service packing is included in their quotes, you get a discount right away when working with IVL. Their website recommends asking for a quote, noting that this could save you between $200 and $500. IVL also offers discounts to seniors (15%) and to military members and veterans (10 to 15%).<\/p>\n<\/div>\n<\/div>\n
<\/p>\nCustomization: 9\/10<\/h3>\n <\/strong><\/span><\/svg><\/svg><\/span><\/button><\/p>\n\n
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International Van Lines offers a majority of the services we look for from long-distance movers but doesn\u2019t perform home staging. This is why we scored them a 9 in customization. Assembly and disassembly of basic furniture, packing materials, and basic valuation coverage (at $0.60 per lb. per article) are included in their quotes. For additional fees, you can opt for higher insurance, piano moving, custom crating, antique moving, and junk removal. Many moving companies outsource their car shipping, but IVL handles its own auto transport, whether you\u2019re moving long-distance or overseas, with enclosed trailers, open trailers, and ocean freight containers.<\/p>\n\n\n\n\nCustomization Options\u00a0<\/td>\n Availability (Yes or No)<\/td>\n<\/tr>\n \nAssembly\/ Disassembly<\/td>\n Yes<\/td>\n<\/tr>\n \nSells Packing Materials<\/td>\n Yes<\/td>\n<\/tr>\n \nOffers Valuation Coverage<\/td>\n Yes<\/td>\n<\/tr>\n \nPiano Moving<\/td>\n Yes<\/td>\n<\/tr>\n \nCar Shipping<\/td>\n Yes<\/td>\n<\/tr>\n \nSpecial Item\/ Antique Moving<\/td>\n Yes<\/td>\n<\/tr>\n \nCustom Crating<\/td>\n Yes<\/td>\n<\/tr>\n \nJunk Removal<\/td>\n Yes<\/td>\n<\/tr>\n \nHome Staging<\/td>\n No<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n
<\/p>\nReputation: 10\/10<\/h3>\n <\/strong><\/span><\/svg><\/svg><\/span><\/button><\/p>\n\n
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Thanks to their A on the BBB and 4.2 on their claimed Trustpilot profiles at the time of this writing, International Van Lines wins a perfect score for reputation. The company is also responsive to both positive and negative reviews on Google and Trustpilot. Representatives thanked the customers for taking the time to leave feedback and, if they had concerns or problems with the service, invited them to reach out to the company for further assistance. Reviews on BBB and Google are more mixed, with a 3.51 and 3.9, respectively. Customers with exceptional experiences cited great customer service and stress-free moves. 1-star reviews explain they had issues with IVL\u2019s partner companies, items were delivered damaged and waterlogged, and costs were much higher than expected.<\/p>\n\n\n\n\nRating Site<\/em><\/td>\nRating<\/em><\/td>\nNumber of Reviews<\/em><\/td>\n<\/tr>\n\nBBB<\/em><\/td>\nA \/ 3.51 out of 5 stars<\/em><\/td>\n175<\/em><\/td>\n<\/tr>\n\nTrustpilot<\/em><\/td>\n4.2<\/em><\/td>\n55<\/em><\/td>\n<\/tr>\n\nGoogle<\/em><\/td>\n3.9<\/em><\/td>\n