{"id":10257,"date":"2024-03-30T07:50:48","date_gmt":"2024-03-30T07:50:48","guid":{"rendered":"https:\/\/topat10.com\/?p=10257"},"modified":"2024-03-30T07:50:48","modified_gmt":"2024-03-30T07:50:48","slug":"tonys-chocolonely-is-one-of-the-worlds-fastest-growing-chocolatiers-but-its-boss-says-selling-chocolate-isnt-the-main-goal-shaking-up-the-entire-cocoa-industry-is","status":"publish","type":"post","link":"https:\/\/topat10.com\/?p=10257","title":{"rendered":"Tony\u2019s Chocolonely is one of the world\u2019s fastest growing chocolatiers. But its boss says selling chocolate isn\u2019t the main goal\u2014shaking up the entire cocoa industry is"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>It all began when\u00a0 Dutch journalist Teun van de Keuken, or \u201cTony,\u201d turned himself in for being a \u201cchocolate criminal\u201d in 2003. His crime? Paying for chocolate that used exploitative practices along the cocoa value chain. After a trial, he wasn\u2019t found guilty of the said crime, but he made it his mission to turn chocolate into a vehicle that could spread awareness about all the things that needed to change in the cocoa industry.\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>And so, in 2005, Tony\u2019s Chocolonely was born\u2014with its bright packaging and punchy messaging.\u00a0Nearly 20 years on, little has changed about the spirit of the brand. Loud marketing stunts are still central to what it does because it turns people\u2019s attention to the less talked-about, pressing issues. <\/p>\n<h2 class=\"wp-block-heading\"><strong>Smart branding to take<\/strong> on the industry Goliaths<\/h2>\n<p>Take Tony\u2019s 2021 advent calendar, for instance. The company deliberately left out the chocolate on one of the days as a way to underscore the inequality in the cocoa industry.\u00a0<\/p>\n<p>That drew a lot <a href=\"https:\/\/www.bbc.com\/news\/business-59636955\" target=\"_blank\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">of attention<\/a>\u2014and ire\u2014but ultimately, achieved the purpose of alerting consumers to the core problem, Tony\u2019s U.K. and Ireland boss Ben Greensmith told <em>Fortune<\/em>.<\/p>\n<p>\u201cIt did a massive job for us in terms of raising brand awareness and issue awareness\u201d he said. \u201cSo we rely on stunts to gain attention.\u201d\u00a0<\/p>\n<p>Tony\u2019s approach may be different for a relatively new, unassuming chocolate maker\u2014but the results speak for themselves. The Netherlands-based company is now a big phenomenon in its home country with about <a href=\"https:\/\/www.forbes.com\/sites\/jeroenkraaijenbrink\/2019\/11\/08\/how-to-bring-sustainability-to-the-masses-tonys-chocolonely-impact-strategy\/\" target=\"_blank\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">20% of the market share<\/a>, but also in the U.K., where it\u2019s now the fourth most popular chocolate in Britain following Galaxy, Lindt and Cadbury, according to Nielsen data. In just under five years, Tonys\u2019 turnover in the U.K. has hit \u00a340 million ($50.5 million) and it\u2019s the fastest growing confectionery brand in the country. The company is also reaching chocolate-lovers in the United States where they now sell at Walmart stores.<\/p>\n<div class=\"wp-block-image\" style=\"margin:auto;max-width:1024px\"><span style=\"box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative\"><span style=\"box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:66.69921875%\"\/><noscript><\/noscript><\/span><figcaption>Tony\u2019s Chocolonely chocolate bars organized in a store in London.<\/figcaption><p>Courtesy of Tony\u2019s Chocolonely<\/p>\n<\/div>\n<p>Tonys\u2019 rapid growth can sometimes feel like it\u2019s eclipsing what the brand stands for. But with a mix of smart packaging and bold campaigns, it keeps its purpose at the top of consumers\u2019 minds. For instance, Its chocolates are unequally divided (unlike other bars which are split up in symmetric squares or rectangles) to serve as a constant reminder of the inequality that comes with sourcing cocoa.<\/p>\n<p>\u201cWe\u2019re a small player. [We] don\u2019t have the clout, the buying power of these big chocolate companies,\u201d Greensmith said. \u00a0\u00a0\u00a0<\/p>\n<h2 class=\"wp-block-heading\"><strong>Cost challenges<\/strong><\/h2>\n<p>Tony\u2019s set itself apart with tongue-in-cheek marketing stunts, but it continues to face the same pains as the rest of the chocolate industry.\u00a0\u00a0\u00a0<\/p>\n<p>The cocoa industry has been hit by both poor crop harvests and rising <a href=\"https:\/\/fortune.com\/europe\/2024\/01\/16\/swiss-chocolate-maker-lindts-record-sales\/\" target=\"_self\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">demand<\/a> at the same time. That\u2019s sent chocolate prices soaring as producers have passed the higher raw material costs <a href=\"https:\/\/fortune.com\/europe\/2024\/03\/22\/sweet-tooth-easter-eggs-chocolate-which-u-k-inflation-shrinkflation\/\" target=\"_self\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">on to consumers<\/a>\u2014and Tony\u2019s hasn\u2019t been spared. The chocolatier raised prices by 7% across Europe (but not in the U.K. yet\u2014it\u2019s unclear why), but Greensmith admits it\u2019s been a challenge to ensure that trickles down to the farmers.<\/p>\n<p>\u201cThe way that cocoa is traded\u2026 all of the money is being made by companies in the middle, and farmers are seeing none of the benefits,\u201d the Tony\u2019s U.K. boss said. \u201cAs any business, we have to make a profit and do the right thing.\u201d<\/p>\n<p>Another challenge, unique to Tony\u2019s, has been a result of its bold marketing. As part of its \u201c<a href=\"https:\/\/tonyschocolonely.com\/nl\/en\/join-in\/sweet-solution\" target=\"_blank\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">Sweet Solution<\/a>\u201d campaign first launched in 2021, the company introduced a string of look-alike chocolate wrappers akin to those of other recognizable big chocolate companies to raise awareness about child labor in the cocoa supply chain. The move very quickly sparked a reaction from the companies that were implicitly mimicked, which ultimately resulted in the bars being removed from <a href=\"https:\/\/www.thegrocer.co.uk\/new-product-development\/tonys-claims-rival-chocolate-makers-pressured-sainsburys-over-new-range\/652354.article#:~:text=Tony's%20Chocolonely's%20new%20range%20was,%3A%20%C2%A33.50%2F180g).\" target=\"_blank\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">U.K. supermarkets<\/a>.\u00a0\u00a0<\/p>\n<p>But last month again, Tony\u2019s found itself in the <a href=\"https:\/\/www.linkedin.com\/posts\/tony%27s-chocolonely_tonyschocolonely-payfarmersnotlawyers-tonysfairalternative-activity-7166367010652684290-RSdR?utm_source=share&amp;utm_medium=member_desktop\" target=\"_blank\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">crosshairs of Mondelez<\/a> in Germany and Austria for mimicking their packaging in one of their ad campaigns. The Dutch company is appealing the injunction, but says it stands by the cause it was trying to draw attention to.\u00a0<\/p>\n<blockquote class=\"instagram-media\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/C3pberzMt3i\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\" style=\"background:#FFF;border:0;border-radius:3px;box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15);margin:1px;max-width:540px;min-width:326px;padding:0;width:calc(100% - 2px)\"\/><p> <!-- --><\/p>\n<p>\u201cWe\u2019ve got to demonstrate that we can do all these things and make a profit as well because we have to show those big chocolate companies that you can have a commercially viable proposition, make money, do the right thing, and grow a really successful chocolate company,\u201d Greensmith explained.<\/p>\n<p>In its own way, despite the stumbles, Tony\u2019s work has helped grow issue awareness in the U.K. on the exploitative ways of the cocoa industry from 10% to 40% in five years, market research firm IPSOS found.\u00a0<\/p>\n<p>Tony\u2019s spends about 7% of its revenue on impact-related costs, including paying a higher cocoa price that helps farmers make a living income to sustain their farms. That\u2019s why, Greensmith insists, Tony\u2019s isn\u2019t like the average chocolatier.<\/p>\n<p>\u201cWe aren\u2019t a chocolate company, we say that we are an impact company that makes chocolate. So the impact comes first,\u201d he said. \u201cIt\u2019s why we exist.\u201d<\/p>\n<\/div>\n<div data-cy=\"subscriptionPlea\">Subscribe to the new Fortune CEO Weekly Europe newsletter to get corner office insights on the biggest business stories in Europe. <a href=\"https:\/\/fortune.com\/newsletters\/ceo-weekly-europe?&amp;itm_source=fortune&amp;itm_medium=article_tout&amp;itm_campaign=ceo_weekly_europe\" target=\"_self\" rel=\"noopener\" class=\"sc-c908bf88-0 iyWINF\">Sign up<\/a> for free.<\/div>\n<p><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><br \/>\n<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It all began when\u00a0 Dutch journalist Teun van de Keuken, or \u201cTony,\u201d turned himself in for being a \u201cchocolate criminal\u201d in 2003. His crime? Paying for chocolate that used exploitative practices along the cocoa value chain. After a trial, he wasn\u2019t found guilty of the said crime, but he made it his mission to turn [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":10258,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[123],"tags":[],"class_list":["post-10257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tony\u2019s Chocolonely is one of the world\u2019s fastest growing chocolatiers. 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Prakash","author_link":"https:\/\/topat10.com\/?author=40"},"uagb_comment_info":0,"uagb_excerpt":"It all began when\u00a0 Dutch journalist Teun van de Keuken, or \u201cTony,\u201d turned himself in for being a \u201cchocolate criminal\u201d in 2003. His crime? Paying for chocolate that used exploitative practices along the cocoa value chain. After a trial, he wasn\u2019t found guilty of the said crime, but he made it his mission to turn&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/posts\/10257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10257"}],"version-history":[{"count":0,"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/posts\/10257\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=\/wp\/v2\/media\/10258"}],"wp:attachment":[{"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/topat10.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}